Last updated: 21122025
At Movementality, we aim to offer high-quality digital programs, memberships, and sessions designed to support nervous system regulation, pain relief, and embodied awareness. Please read this policy carefully before making a purchase.
Digital Products & Online Courses
All digital products, including online courses, recorded programs, downloadable materials, and memberships with immediate access, are non-refundable once access has been granted.
This is because digital content cannot be “returned” once delivered.
Memberships (Including Subscriptions)
For recurring memberships (such as the Micro Pause Club):
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You may cancel your subscription at any time via your account dashboard.
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Cancellation will stop future billing.
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No partial refunds are issued for unused time in the current billing period.
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Access remains active until the end of the paid period.
Live Sessions, Workshops & Programs
For live online sessions, workshops, or group programs:
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Refunds are available up to 48 hours before the scheduled start time.
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No refunds are issued for missed sessions or cancellations made less than 48 hours before the event.
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In some cases, access may be transferred to a future session at our discretion.
1:1 Sessions
For private 1:1 sessions:
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Cancellations made at least 24 hours in advance may be rescheduled.
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Missed sessions or late cancellations are non-refundable.
Exceptional Circumstances
If you believe you have been charged in error or experienced a technical issue that prevented access, please contact us at: contact@movementality.se
We review requests on a case-by-case basis and aim to respond within 5 business days.
Chargebacks
Initiating a chargeback without contacting us first may result in immediate suspension of access to Movementality products and services.
Contact
If you have any questions about this Refund Policy, please contact:
Movementality
josefine@movementality.se
www.movementality.se